This e-learning course covers the following topics:
- What is teamwork?
- Working effectively with colleagues
- Establishing good working relationships
- Group composition and teamwork
- Group personalities
- Positive and negative communication characteristics
- Active listening
- Why is it important to handle criticism positively
As part of this course, learners will be required to complete a series of multiple-choice questions.
On the completion of this module, learners will receive a personalised, commended certificate, which they will be able to print out.